Charlton Gardens

We try to make having an investment property as stress-free and easy as possible. With your approval we will redirect all utility payments to us for payment from the rent. This includes water rates, council rates, owners corporation invoices, insurances and any maintenance invoices. Each month you will get a copy of the statement with all the in-goings and outgoings on it plus a copy of the invoice. You also can logon to the portal 24/7 to check any payments due on your property and get copies of past invoices. At the end of the financial year we will provide you with a report of all the in-goings and outgoings pertaining to your property – which should help with tax claims. The tenant is provided with all our contact details, if there is ever a problem then they will contact us direct and we will contact you as the owner to seek your instructions. We have a healthy pool of reliable and reputable tradespeople OR we are happy to use your preferred tradespeople. We are happy to get quotes or try insurance claims if and when necessary. Once we get the approval from you to do the works we will contact the tradespeople and the tenant to let them know what is happening. The invoice will come to us for payment from the rent. This will be reported in the monthly statement to you and also in the end of year financial report.